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3 Common Questions About HVAC Repair: Answered

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3 Common Questions About HVAC Repair: Answered

HVAC units are made to be durable. They don’t break down every day, which is why if yours does happen to fail, it’s understandable why you would be confused as to how you should go about fixing it. In this article, we’ll discuss three of the most common questions about HVAC repair that will help you better understand the process: 

How do I help the HVAC repair team to do their work better?

The HVAC system is comprised of three main units: the indoor unit that distributes air throughout the room, the outdoor unit that releases the heat, and the thermostat that controls the temperature. Whenever an HVAC unit breaks down, the cause will lie within one or more of these components.

If possible, checking to see which part of the unit is damaged would be incredibly helpful as it will help you better explain the problem to the service provider over the phone. This can help to speed up the work process significantly. Since the inspector will know where to look for the issue, the repair team will be able to do their jobs more effectively as well.

We understand that not everybody knows how to pick apart the AC unit or know the internal functions of the HVAC system. Therefore, if you have no clue where the problem lies, that’s completely fine. If this is the case, leave the task to the professional and have them figure it out for you.

Is there an alternative to replacing the HVAC unit?

Most issues with the HVAC system can be fixed by replacing the damaged parts, but just like any other type of machine, some types of damage are permanent. The decision of whether to repair or replace will depend on the judgment of your HVAC technician. Generally, the most reputable services won’t suggest that you change the unit unless it’s absolutely necessary.

It can take quite a bit of time and a significant amount of money to choose the right HVAC unit, remove the old one, and install the new one. Therefore, it’s almost always a better choice to repair the unit. Make sure you ask your technician what the best options are.

How important is it to work with a professional HVAC company?

This is the most important question when it comes to HVAC repair, as the contractor will be the one who does the work. If you work with a subpar contractor, they may suggest a less than ideal way to repair the unit. A subpar repair means that the problem may not be fixed as well as you would like, and you will be left dealing with another break down sooner rather than later.

Additionally, such contractors may not offer a warranty on their services, which means that you could be left to be responsible for any type of damage they cause. It’s imperative that you work with a licensed HVAC contractor to ensure that they can do the job as correctly and with the most efficiency.

If you’re not familiar with the HVAC repair process, it’s understandable that you may be afraid that you’re being lied to so that you pay the contractor more than necessary for the same service. Therefore, you should look for a company with positive scores on user-generated sites such as TrustPilot. If a business has a low score on these sites, it’s fair to say that you shouldn’t trust them.

We specialize in HVAC installation & repair in Chicago – get in touch today to see how we can help and to get a free quotation.

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Great experience all around. From the email and phone call, confirmations etc. The whole group made me feel comfortable and confident that I had chose the right company to do business with. My A/C unit was turning on and off and Elite sent out a very knowledgeable and courteous technician to check, tune up, and recharge my refrigerant. Steve the technician was knowledgeable and walked me through the entire process and was very upfront with what I needed and didn't need. All went well they were on time and got the job done in a timely and professional manner. Customer for life and will refer them gladly.

Steven Mednis

Chicago, IL

We contacted Elite HVACS on one of the hottest days of summer(we had no central air for 2weeks) and they sent some1 out same day to assess situation & decided to go with them for the work. I am happy to say that not only did we get the central air going but also replaced the heating unit which was old. Everyone we talked to from beginning to end were very professional, courteous and the work was very efficiently done. I would highly recommend this company.

Ada Rivera

Chicago, IL

I have had Juan and others from the team over a few times now. They always arrive within the time window provided and provide solid work. Price has always been fair for anything they've performed maintenance on and was always discussed upfront before being work begins. I would recommend them to anyone in the area.

William Rickus

Chicago, IL