Great experience all around. From the email and phone call, confirmations etc. The whole group made me feel comfortable and confident that I had chose the right company to do business with. My A/C unit was turning on and off and Elite sent out a very knowledgeable and courteous technician to check, tune up, and recharge my refrigerant. Steve the technician was knowledgeable and walked me through the entire process and was very upfront with what I needed and didn't need. All went well they were on time and got the job done in a timely and professional manner. Customer for life and will refer them gladly.